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Direct Technical and Wessex IT is now one company. You can read more about the merger on our blog.

What we do

Helping you get the most out of your IT Investment

Direct Technical is a full-service IT managed services provider, with many clients relying upon us as if we were their own in-house IT department.

We provide cost-effective and proactive IT solutions, specialising in the needs of Small to Medium sized businesses. Our services span the range of advice and consulting to the ongoing monitoring and maintenance of IT Systems, whether these are a client’s in-house IT systems or solutions delivered by our private cloud infrastructure.

With our many decades of combined experience, we can guide your company through each decision, from sizing and sourcing the best hardware and software to updating software, dealing with day-to-day IT issues or moving your entire business’s IT infrastructure to either a public or private cloud.

We are a small dedicated team, whose core focus is to align your IT systems with your business goals.

Our fully managed IT Services aim to empower your business with our industry-leading IT infrastructure and end-user support that is affordable and flexible for businesses of all sizes.

Direct Technical
Benefits of Our Managed Services

We take care of IT so you can focus on your business

The certainty of highly competitive Fixed monthly costs for an agreed level of uptime and performance.

Proactive Monitoring of your IT Systems 24×7 with speedy intervention to prevent problems developing.

Save time with most IT issues fixed immediately and remotely by our helpdesk and where necessary, our IT engineers can be dispatched to your site.

Our range of service offerings and plans scales with the growth of your business.

You can rest easy knowing that your IT systems are protected by leading antivirus, ransomware protection and network monitoring tools

Welcome to DirectTechnical

DirectTechnical was established as a technology partnership in 1988 and subsequently incorporated in the UK in 2000 to provide IT services for Small to Medium sized businesses.

Small Businesses wish to get the most out of their IT investment, but often find the mounting costs and expertise required to stay current and competitive can be crippling.

Larger companies may already have an IT department, but often need to call upon additional resources and expertise for substantial projects or may wish to outsource some or all IT infrastructure to a private cloud with 24×7 monitoring. This  allows the in-house team to focus on strategic imperatives rather than the day-to-day operation of IT systems.

Direct Technical aims to empower your business with industry-leading IT infrastructure and end-user support that is affordable and flexible for businesses of all sizes.

Online Support

We can connect to your PC on your invitation and share your desktop, making it easy for you to demonstrate the issue you are experiencing and allowing us to show you how to resolve it.


We offer our own private cloud hosting services for your servers, data, applications and websites. We can arrange for your internet-facing resources to be accessible from anywhere on your network; and securely from anywhere in the world. In this way we can provide cost-effective Disaster-Recovery and Business-Continuance solutions.


With our many decades of experience,  we are able to consult, recommend, problem solve and focus on advising how your business can best use information technology to achieve your business goals